Cancellation of a penalty

In order to cancel a penalty, you will need to obtain a special ticket from the parking meter. The charge for the special ticket is 7 Euros for all vehicles.

Non-resident drivers who have parked their vehicle in a regulated zone and who have received a penalty charge notice for exceeding the maximum time allowed can cancel the penalty as long as the excess time is not longer than half of the amount of time paid for.

Resident drivers who have parked their vehicle in a Exclusive for residents zone or another space within their residential zone and who have received a penalty charge notice for failing to display the time ticket can cancel the penalty within one day from the time payment should have been made.

Users of ONaparcar residents app who have parked their vehicle in a Exclusive for residents zone or another space within their residential zone and who have received a penalty charge notice for absense of digital time ticket can cancel the penalti, from same app, within one day from the time payment should have been made.