SMOU is the new app that integrates your Mobility services, where you can see which is the best option to move around Barcelona in each of your journeys.
SMOU integrates apparkB, so to access your private area follow the following link:
News
Les notícies de mobilitat minut a minut
Tweets by @BCN_MobilitatArea always with you
Procedures
Resident Parking Right Application
People who have the right to park in the AREA with a resident fee can apply for their Resident Parking Rights at the Virtual Office of the Barcelona City Council.
All formalities can also be completed at:
- Telephone 010
- BSM Citizen Service Offices
It will only carry out procedures in person by appointment. For any questions about the procedure, contact us at +34 93 887 50 34.
Appointment
Appointment Schedule
The BSM Citizen Attention Offices will only carry out procedures in person by appointment . For any questions about the procedure, contact us at +34 93 887 50 34. The Citizen Attention Office located at Estació del Nord will be closed from July, 19th to August, 27th.
Request for change of residential zone within AREA
Request for change of residential zone within AREA
If you are a resident with AREA Resident Parking Rights in force and you have changed your address within AREA, you can request this change online in your registry, visiting Barcelona City Council virtual office,and it will not be necessary to go personally to the BSM Citizen Attention Point. We will change your details electronically and, in a máximum of 48 hours we will notify you at your address and you will park your vehicles in the new address.
Cancellation of a penalty
Cancellation of a penalty
In order to cancel a penalty, you will need to obtain a special receipt from the parking meter. The charge for the special receipt is 9 Euros for all vehicles.
Non-resident drivers who have parked their vehicle in a regulated zone and who have received a penalty charge notice for exceeding the maximum time allowed can cancel the penalty as long as the excess time is not longer than half of the amount of time paid for.
Resident drivers who have parked their vehicle in a Exclusive for residents zone or another space within their residential zone and who have received a penalty charge notice for failing to display the time ticket can cancel the penalty within one day from the time payment should have been made.
Users of ONaparcar residents app who have parked their vehicle in a Exclusive for residents zone or another space within their residential zone and who have received a penalty charge notice for absense of digital time ticket can cancel the penalti, from same app, within one day from the time payment should have been made.
In the case of vehicles destined for the transport of goods that, having parked the vehicle in one of the parking spaces of the DUM area, have been reported for exceeding the authorized hour limit indicated in the electronic receipt, the amount of the special receipt is 9 Euros.
