SMOU is the new app that integrates your Mobility services, where you can see which is the best option to move around Barcelona in each of your journeys.
SMOU integrates apparkB, so to access your private area follow the following link:
News
Les notícies de mobilitat minut a minut
Tweets by @BCN_MobilitatArea always with you
Procedures
AREA card application
Persons having the right to park in the green zones at the preferred rate can apply for the card at the virtual office of the City Council of Barcelona.
All formalities can also be completed:
- Telephone 010
- AREA Customer Service Office
66, Calabria st., 08015 - Barcelona
Opening Hours: from Monday to Friday, from 8:00 at 20:00
Duplicate AREA card application
Duplicate AREA card application
All residents may request duplicates of their card. This request is subject to a charge under the regulations of Fiscal Ordinance 3.1, the price is € 5/card. If you wish to request a duplicate>, click here. If the card does not work correctly, bring it to the AREA office and we will check it for you.
Request for change of residential zone within AREA
Request for change of residential zone within AREA
If you are resident with AREA card and you change your address within AREA, you must inform us of such so that we can change the details of your card, you can do this at the Barcelona City Council virtual office, you do not need to attend the AREA Customer Service Office in person. We will change your details on the computer and send a notification to your new address within 48 hours, you can then park your vehicles in the new zone.
Cancellation of a penalty
Cancellation of a penalty
In order to cancel a penalty, you will need to obtain a special ticket from the parking meter. The charge for the special ticket is 7 Euros for all vehicles.
Non-resident drivers who have parked their vehicle in a regulated zone and who have received a penalty charge notice for exceeding the maximum time allowed can cancel the penalty as long as the excess time is not longer than half of the amount of time paid for.
Resident drivers who have parked their vehicle in a Exclusive for residents zone or another space within their residential zone and who have received a penalty charge notice for failing to display the time ticket can cancel the penalty within one day from the time payment should have been made.
Users of ONaparcar residents app who have parked their vehicle in a Exclusive for residents zone or another space within their residential zone and who have received a penalty charge notice for absense of digital time ticket can cancel the penalti, from same app, within one day from the time payment should have been made.
